ALDI Australia

CUSTOMER SERVICE CHATBOT

ALDI Australia engaged AlphaIndigo in 2019 to design and build “Alidia” to answer questions about Stock Availability. Here’s ALDI’s promo video explainer

A case study is available - please contact us for a copy to find out how we worked with ALDI to create and manage Alidia.

Marrickville Legal Centre is a community legal centre with a vision to promote social justice – by providing free and accessible legal and related services to people who experience social and economic disadvantage. MLC’s legalbot NALA provides information on a variety of issues, collecting vital information needed before a consultation with a lawyer, or visit to court.

City of Charles Sturt

City council Garbage chatbot

The City of Charles Sturt in Adelaide, South Australia had tried every method they could think of to inform their local constituents about Garbage pickup and Grass mowing dates. “Ask Charlotte” - a Facebook Messenger chatbot - is the latest addition to their customer communication.

UNSW Sydney

Acronym finder chatbot

Staff at UNSW Sydney have a lot of acronyms to remember. “NED” the Facebook Messenger chatbot was created by AlphaIndigo to assist in finding and saving new definitions with humour and attitude.

Prime Capital Messaging and automation as team enablers

Prime Capital are a financial services company with a unique approach to tracking their team performance. AlphaIndigo were engaged to automate and streamline their day-to-day team celebrations and performance management using Slack, Google Sheets and Zapier.

Prime Capital

AUTOMATED PHONE CALL VOICE ASSISTANT

Following the success of the Slack app developed for Prime Capital, AlphaIndigo were engaged to develop an automated Voice Assistant.

Case study coming soon - please contact us to find out how we automated Prime Capital’s inbound phone calls.