IMPOSSIBLE PROBLEMS

We pride ourselves on being able to find solutions for what might seem like impossible problems.

When we’re going through the process of designing an AI Agent, we inevitably come across some data that needs to be pulled in from a database or spreadsheet, or a system that needs to be plugged in to. We’ve collected and nurtured our experience in doing this, where it adds to the customer/AI agent experience

CHANNEL EXPERTS

We’re experts in understanding the rules and interplay between the channels that your AI Agent lives in. Whether it’s a website, a phone call or Facebook Messenger, we’ve built and deployed AI Agents that recognise what your customers or users say - whether it’s spoken or written.

There are a lot of other exciting technologies available, and we like to think we can work with any of them. We have favourites which we’ll recommend, but we can pretty much work with whatever you already have.

Zapier

We use Zapier as the glue which holds things together, and the machine that pushes things around. When we need to automate actions between an AI Agent and API’s for any system, we choose Zapier. Similarly, when we need to manage the ongoing operations of your AI Agent and it’s supporting cloud services such as Google Cloud Platform, Heroku or Papertrail, we use Zapier to orchestrate operations tasks.

technology, chatbot, voice, messagingdoug maloney16 April 2020rpa, zapier

Slack

Slack is perhaps the number one app for enterprise messaging. We’ve seen more and more companies adopt Slack as their main way for teams and individuals to converse and share information. AlphaIndigo have built multiple Slack apps which are tightly integrated into the messaging experience. Enhancing team communications by :

Improving KPI tracking
Converting documents formats as they are uploaded
Importing and displaying sales, product and performance info
Integrating mobile check ins and status updates.

technology, messaging, enterprisedoug maloney16 April 2020slack, voximplant, zapier, google sheets

TECHNOLOGY TOOLKIT

IMPOSSIBLE PROBLEMS

CHANNEL EXPERTS

Here’s our toolkit.

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